Terms and Conditions

1. Representation

The "CPV One" is a web-based application exclusively designed for tracking web traffic and generating reports. It is hosted on CPV One's servers and can be accessed by Clients through the website: cpvone.com (referred to as the "Website"). In order to utilize CPV One, an internet connection and a web browser are necessary. To acquire the CPV One services (referred to as the "Subscription"), Clients are required to select specific conditions that determine their access to these services (referred to as the "Plan").

The Parties are:

2. Approach

2.1. CPV One grants the Client a non-exclusive, non-assignable, and non-transferable right to use the CPV One Platform in accordance with the conditions outlined herein, during the specified Term (as defined in section 12).

2.2. Before the issuance of the first invoice by CPV One, the Client must provide their billing information and the Client's contact information.

2.3. Access to the CPV One Platform requires logging in using the Client's email address /username and password. The Client's email address should correspond to the one associated with the Client's registered account. If the person registering the CPV One account uses a different email address, they must provide written authorization to prove their entitlement to act on behalf of the Client, as requested by CPV One at any time.

2.4. The Client bears sole responsibility for their use of the CPV One Platform. The Client must not allow any third party to access or use the CPV One Platform and should employ reasonable security measures to protect against unauthorized usage or access. The Client is responsible for any use of the CPV One Platform by their employees or any unauthorized individuals.

2.5. CPV One will not access the Clients' accounts for purposes other than administrative or support functions.

2.6. Each Client is generally allowed to have only one account, unless otherwise agreed by CPV One. The owner of the account will be the Client identified based on the information provided in section 2.2 of these Terms and Conditions and as indicated on the invoices issued by CPV One. The Client must not create a new account if there are any outstanding balances for using the CPV One Platform. In case the Client creates a new account, they authorize CPV One to charge any outstanding amounts from the previous account to the credit card associated with the new account. CPV One will begin providing CPV One Platform services only after receiving full payment for all outstanding amounts from the Client.

2.7. If a person acting on behalf of one Client creates a new CPV One Platform account on behalf of another Client, CPV One reserves the right to refuse to provide CPV One Platform services for the second Client, at its sole discretion. The second Client will have no claims against CPV One in relation to the refusal of services.

2.8. In order to enable the Client to use the CPV One Platform and handle their campaigns, CPV One provides the Client with a domain individually assigned to the Client's account (the "Dedicated Domain").

CPV One is the sole owner of the Dedicated Domain. The Dedicated Domain is assigned to the Client solely for the use of CPV One Platform services for the chosen Plan. The Client is not entitled to use the Dedicated Domain for purposes other than using CPV One Platform during the chosen Plan.

CPV One reserves the right to refuse to grant the Client the Dedicated Domain or to block the Dedicated Domain if the Client breaches the Terms and Conditions, especially if the Client uses the Dedicated Domain for illegal purposes. The Client is solely responsible for all activities related to the Dedicated Domain, including the content that the Dedicated Domain redirects to.

2.9. CPV One may equip the Dedicated Domain with an SSL certificate in order to use HTTPS in the Client's campaigns using the Dedicated Domain. CPV One is the sole owner of the SSL certificate.

CPV One reserves the right to choose an SSL certificate for the Dedicated Domain, which the Client accepts. The Client is not entitled to request CPV One to choose a specific SSL certificate.

The Client will be entitled to use an SSL certificate within the Dedicated Domain for the term of the Plan exclusively for using CPV One Platform. The Client is not authorized to use this certificate for any other purposes.

The Client is solely responsible for the use of the SSL certificate and for ensuring compliance with the Terms and Conditions and applicable laws.

CPV One reserves the right to refuse to grant the Client an SSL certificate for the Dedicated Domain or to deactivate an SSL certificate if the Client fails to use the certificate for a period exceeding 60 days or if the Client breaches the Terms and Conditions or uses an SSL certificate in an unlawful way.

2.10. CPV One provides the Client with the option to add their own domain to the Client's account (the "Custom Tracking Domain"), as well as the option to use an SSL certificate for the Custom Domain. This feature may be offered as an additional package not included in the pricing plan. For more information, please refer to the 'Pricing' section.

2.11. The Client is the sole owner of the Custom Domain.

2.12. The Client may only use the Custom Domain with SSL to access CPV One Platform services during the Plan's term. Any other use of the Custom Domain is prohibited. CPV One has the right to deny or block the Custom Domain if the Client violates the Terms and Conditions, especially by engaging in illegal activities. The Client is fully responsible for all activities related to the Custom Domain, including its redirected content.

2.13. CPV One reserves the right to decline the Client's request to delete or replace the Custom Domain, to which the SSL certificate was issued, with another/new Custom Domain for valid reasons determined by CPV One. Valid reasons may include situations where the Client's requests for changing or replacing the Custom Domain occur multiple times within the billing period. For more information on this matter, the Client should reach out to CPV One's Customer Support Team.

2.14. CPV One retains the right to select an SSL certificate for the Custom Domain. The Client does not have the entitlement to insist on CPV One choosing a specific SSL certificate as requested by the Client. However, the Client is permitted to use the SSL certificate issued for the Custom Domain solely within the Plan's duration for the purpose of using the CPV One Platform. The Client is not authorized to utilize this certificate for any other purposes.

2.15. The Client bears full responsibility for the use of the SSL certificate and ensuring compliance with the Terms and Conditions and applicable legal requirements.

2.16. CPV One reserves the right to deny the Client's request for an SSL certificate for the Custom Domain. CPV One also has the authority to deactivate the SSL certificate if the Client fails to utilize it for a period exceeding 60 days, breaches the Terms and Conditions, or employs the SSL certificate in an unlawful manner.

3. The client's expected provisions or prerequisites

3.1. The Client is responsible for providing CPV One with accurate, up-to-date, and truthful information. It is essential for the Client to maintain the accuracy of their account information. Any incorrect or misleading information provided by the Client may result in full liability, including financial obligations.

3.2. The Client must ensure that the data provided matches the information on the CPV One invoice (refer to section 2.2 of the Terms and Conditions). Inputting another entity's data requires CPV One's consent. Account ownership transfer to another entity needs explicit authorization. If there are any changes to the provided data or Client information (including email address), the Client must promptly update CPV One with accurate information and provide supporting documentation.

3.3. If the Client is an individual, they represent and warrant that they are at least 18 years old, possess legal capacity to enter into contracts, and are operating as a business entity (not as a consumer).

3.4. If an individual is signing up for CPV One on behalf of their employer or another entity, they confirm that they possess the legal authority to bind the employer or entity to these Terms and Conditions. In case of any doubts, CPV One reserves the right to request proof of the individual's authorization to act on behalf of the Client.

3.5. The Client is strictly prohibited from accessing CPV One's platform through any means other than those provided by CPV One.

3.6. The Client must refrain from activities that disrupt CPV One's platform or services. This includes unauthorized software, automated tools, spamming, hacking, viruses, or any prohibited actions according to these Terms and Conditions or applicable law. CPV One has the right to define violations and monitor compliance with these restrictions.

3.7. The Client is strictly prohibited from attempting to gain unauthorized access to accounts belonging to other Clients, or any servers, systems, or networks connected to CPV One's platform or CPV One's websites.

3.8. The Client must not obtain or attempt to obtain: (A) any information from the CPV One platform, such as email addresses or phone numbers of other Clients or software data; (B) intercept, examine, or observe any proprietary communications protocol used by CPV One's platform, websites, or servers; (C) use any software designed to provide unauthorized access to, manipulate, delete, damage, or dismantle CPV One's platform, websites, or servers.

3.9. The Client must not use CPV One's platform services, including custom domains and SSL certificates, for any illegal, offensive, obscene, or harmful activities. This includes activities related to pornography, prohibited products, rights infringement, harassment, phishing, impersonation, or violating laws and good practices. CPV One may monitor compliance and consider any breach as a material violation of the Terms and Conditions. In such cases, CPV One can suspend services and block the Client's account without liability. The Client agrees not to hold CPV One responsible for any suspension or blocking of services, accounts, domains, or SSL certificates under such circumstances.

3.10. The Client is responsible for ensuring that all their materials are free from viruses, worms, Trojan horses, and any other malicious code.

3.11. In the event of a breach of the Terms and Conditions by the Client, CPV One has the right to ban the Client's account, which means the Client will no longer have access to the account or be able to use CPV One's services. In case of a ban, the Client is not entitled to a refund. However, in exceptional cases, CPV One may consider restoring service performance according to the chosen plan.

4. Copyright

4.1. The Client is prohibited from renting, leasing, sublicensing, distributing, transferring, copying, or modifying CPV One's platform.

4.2. The Client must not adapt CPV One's platform in any way or use it to create derivative works.

4.3. The Client shall not translate, decompile, or attempt to reverse engineer the source code of CPV One's platform.

4.4. The Client must not use CPV One's platform in any way that:

5. Customer data

5.1. By using CPV One's online platform, known as CPV One Platform, the Client may gather and utilize certain data related to end users' activities. This data may include IP addresses, session-based browsing behavior, and device-specific details, but it does not include personally identifiable information like names, addresses, phone numbers, or email addresses. For more details about the data related to end users that the Client can collect or use through CPV One Platform, please refer to CPV One's Data Processing Agreement in point 5.2 and CPV One's End User Privacy Policy. "End users" refer to individuals using internet-connected devices, such as web page visitors, mobile app users, IoT device users, or visitors to advertisements or campaign web pages.

5.2. If any of the data collected qualifies as personally identifiable information or personal data under the EU General Data Protection Regulation (GDPR), its processing will be governed by CPV One's Data Processing Agreement (DPA), which is an integral part of these Terms and Conditions. Unless both parties agree in writing, the Client will be considered the "Controller" or "Processor" of the Personal Data, and CPV One will be the "Processor" or "Sub-Processor" as defined by the GDPR and the DPA. The Client represents and warrants that CPV One is authorized to collect, use, and transfer data on the Client's behalf for CPV One Platform services in accordance with the DPA provisions.

6. Service Level Agreements

6.1. CPV One retains the right to modify CPV One without prior notice and without assuming any liability.

6.2. CPV One is under no obligation to review the Client's utilization of CPV One. CPV One does not have control over, nor can be held accountable for, the Client's use of CPV One or any of the content transmitted or received by the Client through CPV One.

6.3. In the event of the Client breaching the Terms and Conditions, CPV One has the authority to prohibit the Client's account. This means that the Client will no longer have access to the account and will be unable to use CPV One's services.

7. Intellectual Property Rights

7.1. In the relationship between CPV One and the Client, CPV One has full rights to use algorithms, computation methods, and data processed by CPV One for purposes like measuring network traffic, Events, geolocation, categorization of network traffic, or any other statistical data necessary for CPV One Platform's proper functioning (referred to as "Processed Data"). This includes all relevant rights to patents, copyrights, trademarks, trade secrets, or other proprietary or intellectual property rights related to the Processed Data. Any rights not explicitly granted to the Client are reserved for CPV One and other entitled entities.

7.2. The Client's materials (such as ads, campaigns, landers, labels, etc.) are and shall remain the exclusive property of the Client. This includes all applicable rights to patents, copyrights, trademarks, trade secrets, or other proprietary or intellectual property rights inherent or related to the Client's materials.

8. Assistance

8.1. CPV One is not under any obligation to furnish the Client with support, but reserves the right to do so at its own discretion. If technical assistance is provided, it will be delivered in English and will depend on the Client's selected Plan. Support will be available on weekdays, Monday through Friday, from 9:00 to 20:00 Eastern European Time. Website: https://support.cpvlab.pro/

9. Secrecy

9.1. The Client agrees not to disclose any proprietary or confidential information obtained while accessing CPV One Platform without CPV One's written consent. This includes Personal Data, operational principles, business plans, customer lists, trade secrets, programming code, inventions, and more (referred to as "Confidential Information"). However, publicly available information, already known to the Client, information from a third party not under confidentiality obligations, or independently developed information without reference to the Confidential Information are not considered Confidential Information.

9.2. The Client is prohibited from selling, transferring, publishing, disclosing, displaying, or sharing any part of the Confidential Information, except as expressly allowed herein. The Client must secure and protect the Confidential Information in line with CPV One's rights and help prevent unauthorized access or disclosure. If the Client becomes aware of any breach or potential breach of confidentiality, they must promptly inform CPV One and cooperate in seeking legal remedies. The Client must treat CPV One's Confidential Information with the same level of care as its own most sensitive information.

9.3. The disclosure of Confidential Information is not considered a breach of these Terms and Conditions if it is required by law, court order, or public authority. In such cases, the Client must notify CPV One immediately and disclose only the minimum extent necessary

9.4. The Client is obligated to maintain the confidentiality of the Confidential Information during the term of the Agreement and for 15 (fifteen) years after its termination. CPV One may immediately suspend the Client's account and terminate all granted license rights if the Client breaches its confidentiality obligations.

10. Compensation

10.1. The Client is responsible for reimbursing, protecting, and absolving CPV One (including CPV One Parties) from any liability, claims, expenses, losses, damages, settlements, and costs arising from the Client's violation of these Terms and Conditions or the use of CPV One Platform. This includes claims related to website ownership or infringement of intellectual property rights of third parties. CPV One will notify the Client of any such claim and cooperate with the Client in defense or settlement, which the Client will bear the expenses for. CPV One may join the defense with its own legal counsel at its expense. If the Client fails to take charge of the defense within thirty (30) days after receiving notice, CPV One may defend the claim at the Client's expense, including settling the claim after notifying the Client.

11. Limitation of Liability

CPVOne.com will not be held liable for any damages or injuries resulting from your use of the site, including but not limited to:

• The use or inability to use the site.
• Use or inability to use any site linked from our site.
• Site failure to perform as expected or desired.
• Errors or omissions on our site.
• Interruption or unavailability of our site.
• Defects on our site.
• Delays in site operation or transmission.
• Computer viruses or line failures.

Please note that we are not responsible for any damages, including:

• Damages intended to directly compensate for a loss or injury.
• Damages reasonably expected to result from a loss or injury (known as "consequential damages" in legal terms).
• Other miscellaneous damages and expenses directly resulting from a loss or injury (known as "incidental damages" in legal terms).

We are not liable even if we have been negligent or if our authorized representative has been informed of the possibility of such damages.

12. Terms and Conditions

12.1. These Terms and Conditions become effective upon the Client's registration as a CPV One Platform user and acceptance of the stated conditions. The Agreement is established between the parties simultaneously. Once the Client completes the aforementioned actions, CPV One creates the account. By engaging in or utilizing the services or features of CPV One Platform, you are acknowledging and agreeing to be bound by these Terms and Conditions. Additionally, you consent that any individuals or entities acting on your behalf, including agents, representatives, or employees, shall be subject to and comply with these Terms and Conditions.

12.2. The Agreement may be entered into for a specific or indefinite duration by the parties. CPV One provides services to the Client on a month-to-month basis.

12.3. You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

13. Refund Policy

14. Termination

CPV One reserves the right to suspend or terminate the Client's access to the CPV One Platform at any time, without prior notice, for any valid reason determined solely by CPV One. Such reasons may include, but are not limited to, the following:

  a) The Client is found to be in violation of the Terms and Conditions or any other terms governing additional services provided by CPV One under separate agreements, or if there is a suspicion of such violation.

  b) The Client is engaging in activities that do not fully comply with applicable local, state, federal, and foreign laws, rules, and regulations.

  c) The Client fails to make any payment for the usage of the CPV One Platform within seven days from the payment due date.

  d) The Client exceeds overage charges (as described in point 15.3. of these Terms and Conditions) by four times in relation to the chosen pricing plan.

  e) There is evidence of account takeover or suspected fraudulent activity, such as payment reversals or initiated chargebacks.

15. Payments

15.1. In order to utilize CPV One Platform services, the Client must provide CPV One with a currently valid and accepted Payment Method, as well as billing details. This is subject to the provisions stated in point 3.2.

15.2. Upon registration and at the start of each Plan, the Client's Payment Method will be charged the agreed Subscription Fee as outlined in the 'Pricing' section. The initial Billing Cycle begins upon invoice issuance and covers the entire purchased period. Access to the account is granted once the full Subscription Fee is credited to CPV One's account. If a month lacks a corresponding start day, CPV One reserves the right to determine the end date at its discretion. Subsequent Billing Cycles may change based on Subscription modifications, like upgrades.

15.3. All Plans are based on the usage structure known as an "Event," which includes visits, clicks, and conversions. The final costs are calculated by tallying these Events. The number of Events included in the Client's Subscription depends on the chosen Plan. If the total Events exceed the included limit specified in the Plan, the Client will be billed for the excess Events (referred to as "Overages") incurred during the previous Billing Cycle. Events and Overages are calculated monthly. CPV One reserves the right, on a case-by-case basis, to exclude and not measure Events that surpass the Plan limit. Overage charges are determined as per the Plan or as agreed individually with the Client, specified in the 'Pricing' section.

15.4. The total amount of the Subscription Fee varies depending on the Client's chosen Plan, the cost of Overages, and any additional features, services, or modifications to the Client's account that were not included in the pricing plan. For further details, please refer to the 'Pricing' section.

15.5. To ensure uninterrupted service, the monthly Subscription is automatically renewed, and the Subscription Fee is charged on a monthly basis according to the Payment Method chosen by the Client during registration and at the start of each Billing Cycle. If the Billing Cycle begins on a day not included in a given month, CPV One reserves the right to bill according to the chosen Payment Method and the provisions stated in point 15.2 of these Terms and Conditions.

15.6. The Subscription Fee for annual and longer-term Plans must be paid in full and in advance. Overage charges also apply to annual Plans and are settled according to point 15.3 above. CPV One reserves the right, on an individual basis, to enter into an additional agreement (referred to as "Insertion Orders"), particularly with Clients who choose a Plan longer than 12 months or when the Plan is individually agreed upon. CPV One also reserves the right to apply discounts to any of the Clients' Subscription Fees at the time of Subscription. The price on the invoice will be reduced by the granted discount.

15.7. Each Subscription with an annual or longer-term Plan will automatically renew for a subsequent term matching the chosen Plan's duration (e.g., an annual Plan will renew for another one-year term). To opt out of automatic renewal, the Client must provide written notice at least sixty (60) days before the current Plan's end. The Subscription Fee, including annual or longer-term Plans, is non-refundable if the Client terminates the Agreement. Likewise, if the Client terminates the Subscription before its scheduled end, the prepaid Subscription Fee for the current Plan is also non-refundable.

15.8. It is possible to upgrade the chosen Plan, and the new Plan will take effect immediately upon the upgrade. Downgrading the chosen Plan is only allowed at the end of its validity period and is not eligible for a refund.

15.9. In order to avoid being billed for the next Billing Cycle, the Client must cancel (terminate) the Subscription either through the Stripe user panel or by contacting CPV One's Customer Support Team via email at support@cpvone.com.

15.10. If the Client's credit card payment cannot be processed, CPV One may suspend or terminate the Client's account. The Client will be responsible for all reasonable expenses, including attorneys' fees, incurred by CPV One in collecting the outstanding amounts. Additionally, interest at the highest rate permissible under applicable law may be charged.

15.11. All payments are denominated in United States Dollars (USD). The Client's account will be debited with the corresponding fees based on the current exchange rates.

15.12. CPV One reserves the right to modify its payment policies at any time at its sole discretion.

15.13. Depending on the policies of relevant payment providers, certain transactions may require Strong Customer Authentication (SCA), which involves multi-factor authentication to enhance payment security.

15.14. By accepting the Terms and Conditions, the Client enters into an agreement with CPV One that authorizes CPV One to charge varying recurring amounts from the Client's card on a monthly basis to cover the Subscription Fee and any potential Overages without requiring further action from the Client (merchant-initiated transactions). Typically, only the initial transaction will require SCA.

15.15. The variable recurring amounts charged to the Client's card are based on the chosen Plan and the calculated amount of Overages as described in point 15.3 above.

15.16. The specific type of multi-factor authentication used and the requirement for SCA depend on the policies of the relevant payment provider used by the Client.

15.17. Implementing SCA requirements may involve increased processing of the Client's Personal Data by payment providers and the transfer of additional data to these providers by CPV One. It is advisable to review the privacy policies available on the payment providers' websites, as well as CPV One's Privacy Policy, for more information.

16. Jurisdiction and Other Points to Consider

In case of a dispute, the parties will first attempt to resolve it amicably.

If an amicable resolution is not possible, any litigation arising from these Terms and Conditions or related agreements will be exclusively brought before the competent court in Bucharest. Both parties submit to the jurisdiction of these courts for any such litigation.

CPV One has the right to modify these Terms and Conditions and the agreement they create by updating the posting without notice to the Client. This constitutes the entire agreement regarding all matters discussed.